Refund policy

🤠 Returns & Refunds Policy

At Buckin’ Cute Co, every piece is made with care, sparkle, and a little western soul.

Because many of our items are custom, handmade, or made-to-order, all sales are final. We do not accept returns or exchanges for change of mind.

We pack every order with love, but if your item arrives damaged, defective, or not quite what you ordered, we’ve got your back.

Please reach out within 7 days of delivery so we can make it right.

To process a claim, we’ll need:

Once reviewed, we’ll gladly offer a replacement or full refund for the affected item.

Just like a well-worn pair of boots, some things are made to be final:

If your claim is approved, refunds will be sent back to your original payment method.

Please allow 5–10 business days for processing once approved. Your bank or card provider may take additional time to post the refund.

If it’s been more than 15 business days since approval, feel free to reach out.